Privacy
How I look after your information.
Who I am
OakPath Therapy is run by me, Dhiren Doshi-Smith. I’m the data controller, which means I’m responsible for your personal information, and I’m registered with the Information Commissioner’s Office (ICO). You can reach me on hello@oakpath.co.uk or 07899 895 011. I follow the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.
What I collect
When you get in touch, I keep your name, contact details and anything you choose to tell me. Sometimes a GP, another professional or someone you trust gets in touch for you, and I keep what they share. If we work together, I keep your contact details and notes of our sessions.
Why I’m allowed to use it
While you’re thinking about therapy or having it with me, I use your information because it’s needed for our contract. After therapy ends, I keep it under legitimate interests. Anything sensitive you share, like information about your health, I hold because it’s needed to provide counselling.
Confidentiality
What you tell me stays between us. I’d only break confidentiality if I believed you or someone else was at risk of serious harm. I’d always try to talk to you and my supervisor first, but there may be times when safeguarding means I can’t.
How I store it
I’m as paperless as I can be. Session notes are kept on my tablet, protected by a password, with a further password on the file where needed. Anything printed is kept in a locked filing cabinet. I use professional software, two factor authentication and encryption. Texts aren’t kept for more than 6 months, and emails that aren’t important are deleted after 6 months. Anything relevant goes into your notes.
How long I keep it
If you decide not to go ahead, I delete your details within 28 days. Once therapy ends, I keep your records for 7 years and then securely destroy them. You can ask me to delete them sooner at any point.
Who else sees it
I don’t share your details with anyone, apart from suppliers I use to run the practice, like the company that hosts this website. I choose them carefully, and they have contracts saying they can only use your information for the job I’ve asked them to do.
Your rights
You can ask for a copy of what I hold about you, and ask me to correct it, delete it, limit how I use it or stop using it. I’ll tell you what I hold, where it came from, why I have it, how long I’ll keep it and who it could be shared with. Just email hello@oakpath.co.uk. If you’re unhappy with how I’ve handled your data, please tell me first. You can also complain to the ICO at ico.org.uk/make-a-complaint.
This website and cookies
The website uses Google Analytics to count visitors and see which pages they use, without identifying anyone. It also uses cookies: essential ones that keep the site working, plus optional analytics, functional and marketing cookies you can turn on or off. To change your choice, delete this site’s cookie in your browser and visit again. If you fill in a form, Wix stores it and sends it to me securely.
Last updated October 2026